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Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days (Business, $1.99)
- By Joey Coleman.
- 4.8/5 stars with 314 reviews.
- In Never Lose a Customer Again, Coleman offers a philosophy and methodology for dramatically increasing customer retention and as a result, the bottom line. He identifies eight distinct emotional phases customers go through in the 100 days following a purchase.
